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Care
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Care + Secure Plans

What is ‘Care + Secure’ basically its a streamlined way to keep your website software and tools up to date and secure. As some of you know we’ve been testing and working on a plan to keep all Jindy Web’s sites and clients safer with site monitoring and updates. A more streamlined and cost effective way to make sure your business website is cared for on a regular basis.

The below plans have been carefully selected to cover a wide range of our clients and also taking all budgets into consideration. We’ve customised these so they’re super affordable and scalable as your business grows.

35

Basic  Monthly

Plan Includes:
Daily website backups
24/7 site monitoring
Monthly plugin updates
Monthly database maintenance
Monthly core WordPress updates

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60

Quarterly Check Up

Plan Includes:
Monthly website backups
24/7 site monitoring
Quarterly plugin updates
Quarterly database maintenance
Quarterly core WordPress updates

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100

Care + Secure + Content

Plan Includes:
Daily website backups
24/7 site monitoring
Weekly security scans
Monthly plugin updates
Monthly database maintenance
Monthly core WordPress updates
Theme updates when required
1hr of changes to website content

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Finer details + Inclusions FAQ’s

 

35 + GST

Billed Monthly
Monthly Basic Includes: 
Your website will be automatically backed up every 24hours, this backup will have a one click reinstall in case of any errors or faults on the website. The website will be monitored 24/7 and an alert will be emailed to us in case of any downtime on your hosting server. Includes monthly manual plugin updates and monthly manual WordPress core software updates and site checks to make sure all is in perfect working order after the updates.

This plan is perfect for online store owners and should be considered as part of your stores ongoing plan. Daily backups are a must for an online store.

Additions to the Monthly Basic:
Weekly security scans – SEO keyword monitoring – More frequent website backups – Request a quote

60 + GST

Billed every 3 months
Quarterly Check Up Includes: 
Your website will be automatically backed up every month. This backup will have a one click reinstall in case of any errors or faults on the website. The website will be monitored 24/7 and an alert will be emailed to us in case of any downtime on your hosting server. Includes quarterly manual plugin updates and quarterly manual WordPress core software updates and site checks to make sure all is in perfect working order after the updates. Quarterly Account checkups and reminders for expiring products (domains/hosting).

100 + GST

Monthly $100 + GST
Annually $1,000 + GST
Care + Secure + Content Includes:
Your website will be automatically backed up every 24hours, this backup will have a one click reinstall in case of any errors or faults on the website. The website will be monitored 24/7 and an alert will be emailed to us in case of any downtime on your hosting server. Includes monthly manual plugin updates and monthly manual WordPress core software updates and site checks to make sure all is in perfect working order after the updates.

WordPress theme updates when required. These are usually updated on structural changes of the website or when there have been reports of software conflicts.

Weekly security scans. Your website will be scanned on a weekly basis, if any issues are found we’ll be notified right away.

1hr per month of website content updates including structural changes (hours do not roll over each month)

FAQ’s

Do I have to buy a care plan?

It’s definitely recommended! But… If you’re sending through updates for your website such as content changes or adding images on a monthly or say weekly basis, you don’t really need to be on a ‘Care + Secure’ plan. Reason being, if we’re working on your website every month you can be assured that your tools and software are up to date. You’ll also be added to our monitoring software for free as it makes it so much easier to maintain and manage website updates on our side if you’re part of our program.

Is the software and tools on my website that important?

Again… the short answer… Yes. Why? Technology and software is on an ever increasing updateathon! Yep, not a ‘real’ word but it gives you an idea about how frequent these are in todays internet world. As new changes and updates are made to said software everyone across the board has to make changes to be compatible with other software. This is pretty much an ongoing saga. Incompatibility on individual items of software can cause conflicts leading to website server downtime.

I have an online store, why do I need at least 'Daily' backups?

With online stores, in most cases the store is processing orders on a daily basis. If there was an error on site or a case where the site crashed and a reinstall to the most recent backup was needed, any orders, data or changes to the store would be lost in the backup restore. As an example, if your last backup was say 3 weeks prior all orders would be lost and they would need to be re-entered manually. A daily backup solution could save you literally hours of frustration entering orders.

This would also be relevant to a website that has recent updates like a weekly or daily Blog. 

Are there any lock in contracts? Can I upgrade or downgrade?
No, there are no lock in contracts. And yes! You may upgrade or downgrade as your business requirements change.
Do I really need to maintain my website?

The short answer… Yes. Why? Your website is run by some pretty cool software, this software will, over time, have updates available. Leaving these tools not up to date can cause issues in the way your website runs and if left for too long, can open doorways for hackers to break in. This of course is the worst case scenario.

Are there any guarantees that I'm 100% secure and safe from hacks?
No, nothing in the internet world is ever a 100% rock solid guarantee. Hackers are a very tricky bunch. That’s the main reason why there are so many updates on software these days. As one glitch is reported everything moves to patch up the security breach. By being part of our Care + Secure program you can be assured we are doing everything we can to keep you safe. We’re also able to one click reinstall if any errors are found.
What's covered in the $100 month plan for content updates?
The 1hr included content updates on the $100 Month plan covers any changes to website content including anything that would be part of a general website build and design. Once this included hour is complete we’ll just revert back to our normal charges you’ve been used to.

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Please complete the form below with the most suitable plan for your business. We’ll be in touch soon to discuss your payment preference. We also offer an annual payment option for the $35 Monthly and the $60 Quarterly Plans.

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