What happens after the form
Forms & AutomationThe enquiry form that answers for you.
Every website Jindy Web Design builds includes an enquiry form wired to automations. The customer gets a reply that reads like you wrote it, and you get a text and an email telling you a new lead has arrived. Step one is done before you've picked up the phone.
What happens after someone fills in my form?
The enquiry lands in our own system, not just an inbox, and two things happen:
- The customer gets an email reply, timed and worded as if you'd written it yourself. It's the digital handshake before the call: it makes the connection and sets the scene.
- You get a text and an email telling you there's a hot new lead.
The pressure's off. You make the call as soon as you can, and the customer already knows it's coming.
Can the form check the lead is right for us?
Yes, where it fits the business. We can build qualifying questions into the form, so the enquiries that come through are the ones you want, and you know what the job is before you call.
Why not a plain contact form?
A plain contact form usually sends an email, and that's where it ends. Ours keeps every enquiry on record, with the date and what they asked, and starts the follow-up on its own. It also survives a rebuild: when we migrate a site, the same form moves across and keeps working.
Do you track which enquiries come from the website?
Yes. We send a "lead" event to your Google Analytics each time the form is submitted, so you can see which pages and channels bring enquiries. An embedded form submits inside its own frame, so without this step Analytics never sees the lead. We test the event on the live site after launch.
What every build includes
| What happens | Included |
|---|---|
| Enquiry form on your site, with every enquiry kept on record | Yes |
| Email reply to the customer, timed and worded like you wrote it | Yes |
| Text and email to you when a new lead comes in | Yes |
| Qualifying questions on the form | Where it fits the business |
| Lead event in Google Analytics | Yes |
| Your phone and email as plain text beside the form | Yes |
Good Communication
Paul at Jindy Web Design has been instrumental in taking the online profile of our business to the next level. Our website is fresh, efficient, easy to navigate and eye catching for our patients. Our Google Adwords is getting strong results. Paul maintains good communication right along the way. I’ve already recommended Jindy Web Design to other businesses and I will continue to do so.
Questions
Common questions
Does the reply really sound like us?
That's the idea. We write it with you, in your words, and time it so it reads like a person replying, not a robot. You can change it whenever you like.
What happens to my form if I move to a new website?
It keeps working. The form is embedded from our system, so the same form, and every automation behind it, moves to the new site. Before launch we send a test enquiry from the preview and check it arrives.
Can the AI tools see my form?
No, and that's normal: forms load in a frame that crawlers and AI assistants don't read. That's why every page also shows your phone number and email as plain text, so an assistant can still tell a customer how to reach you. What AI tools read on your site.